The MOSAIC approach

Start with
the barrier.

Find out what prevents access, involve the people affected and agree what needs to change.

MOSAIC artwork with interlocking gold and green pieces
Pieces for Change / MOSAIC brand artwork

Our focus

Examine the rules,
the services and the decisions.

We’re interested in barriers that persist even when someone has taken a course, applied for work or asked for support. Research needs to explain where access breaks down and who can change it.

Work and recruitment

Access to employment

Questions about recruitment practices, criminal-record disclosure and the experience of looking for work after a long period of unemployment.

Technology and services

Digital access

Questions about devices, connectivity, digital skills and what happens when essential services assume everyone can get online.

Skills and support

What happens after training

Questions about whether support connects people to opportunities, and which restrictions remain when a course or programme ends.

Place and opportunity

Local conditions

Questions about how location, transport and service availability affect the options available to families in deprived communities.

Proposed research process

From a question
to a testable response.

Each project needs an agreed scope, a proportionate method and a clear decision it can inform.

01

Agree the question
with the community.

Understand who is affected and what they want to change. Decide who needs to participate, how to include them and how their time will be recognised.

02

Bring experience
and evidence together.

Use interviews, existing research and relevant public data. Where appropriate, seek information from public bodies. Explain what each method can and cannot establish.

03

Design a response
people can test.

Work with communities and organisations to propose a specific change. Agree responsibilities, resources and how to assess whether access improves.

04

Report what happened
and what remains unknown.

Compare findings with the original question. Share the evidence, limits and changes needed before recommending wider use.

Research commitments

Participation needs
clear terms.

These commitments describe how we intend to run research. Each study will need its own consent process, data arrangements and safeguarding assessment before recruitment begins.

Consent and use of personal stories

We’ll explain the purpose of the research, what taking part involves and how contributions may be used. Stories, quotations and identifying details require specific permission before publication.

Community involvement

We’ll agree how people affected can help develop the questions and interpret findings. The project plan should specify how participation is supported and how contributors receive the results.

Evidence and limitations

Published findings should explain methods, the people included, gaps in the evidence and alternative explanations. A proposal, a pilot and an evaluated result will be labelled separately.

Partners and accountability

Each project should identify who is responsible for decisions, funding and delivery. We’ll seek permission before identifying a partner or using an organisation’s logo.

Work with MOSAIC

What’s getting in the way
in your community?

Tell us about the barrier, who it affects and what you’ve already tried.

Start a conversation